Category: Decision

Success Needs a System – Here’s How to Create Yours!

By , February 20, 2013 5:01 pm

We all have ideas right?

Some of us have LOADS of them!

You may see yourself as an Ideas Person. Ideas just pop out of your mind all the time and it’s hard to keep track of them all. You feel like you might burst with excitement! But how many ideas actually leave your mind and make it into the real world?

Many of our ideas float around like untethered kites and never crystallize into anything tangible. The latest idea just becomes another distraction as you continue generating more and more of them. They stack up in a holding pattern waiting to come in to land. This stack can become exhausting and overwhelming because you don’t know where to start or what to do with them all.

I often coach creative clients who have loads of ideas. Every coaching session, they arrive with another one (yes… I’m guilty of this sometimes too – you ask my mentor!). And of course, this latest idea is the best one yet! …Until, the next idea comes along a few days later! Months can be wasted dreaming but nothing ever gets done. There’s no action, there’s just the next idea coming along…

 

IDEA          IDEA          IDEA          IDEA          IDEA          Another IDEA

 

If this sounds like you, then you need a formula to create some momentum…

Without a having a system it’s difficult to take an idea and make it happen (even the good ones).

I’ve learned that there are three elements to taking an idea an making it real:

Your idea needs to become grounded if you want to give it a chance of becoming reality.   Creating a system or process helps you to take your idea and plan HOW to create some momentum. You then need to take specific action to make it real.

Here are a few tips around each of these elements:

IDEA

I’ve sat in daylong leadership strategy meetings where loads of ideas are shared and everyone is very excited and enthusiastic. A year later the same ideas are still being talked about, because nothing happened in between.

We often see the IDEA as the sexy exciting bit because it’s fun being creative. There’s nothing quite like that adrenalin rush when you think you’re on to something new and great!

Get clear about your idea understand WHY you want to make it real.

Sometimes we stop at the idea stage because we’re frightened to take the next step and make it happen. If you don’t start then it can’t fail, because you didn’t have to try. Your idea needs your energy and belief if it’s going to germinate into reality. You have to take a few risks and step out of your comfort zone and do some things scared.

SYSTEM

For an Ideas Person, the SYSTEM bit is the painful process of planning and working out how it’s all going to happen.

For some of us planning, thinking it through and then creating a stepped process to make it work is the tedious bit… YAWN!

Why?

Because it involves sitting down and working it out a step at a time. THIS STAGE is hugely important because it’s the difference between your idea staying just a dream or becoming real…

Creating a system/process for implementing your idea will save you a lot of time and energy. Get some help from someone who can help you create a framework for what you need to do if this is not your GENIUS work!

Here are a few tips:

  • Create an Ideas Book if you’re always having loads of ideas. Write each one down in a paragraph as you think it.
  • Re-visit your book every one-two weeks to re-read each idea and cross out any that no longer feel like they are do-able or ‘have legs’.
  • Schedule time to take your idea and break it down into doable steps.
  • See your idea as the vision and the system as your tactical plan:
    • What tactics you will employ to make it happen?
    • What’s specifically involved in making this become real?
    • What individual steps need to be taken?
    • Who else needs to be involved?
    • When to you need to do it?
    • Where will it happen?

Work backwards on a timeline to identify some milestone dates and will help you to break down what needs to be done. Remember, big things are done in small chunks! Breaking it down will make it doable.

Creating a framework and then working through a process gives you clarity and direction. It helps you to feel more confident and in control.

ACTION

This is where the rubber hits the road. You have to actually show up and do the work! Just talking about it doesn’t make things happen – You have to DO it!

  • Schedule small pockets of time in your calendar and take one step at a time.
  • Commit to making it happen
  • If you decide to delegate or outsource part of the work then you’ll need to commit being responsible for leading them to do a great job. There is a difference between delegation and abdication!

Take conscious, deliberate action regularly and this will help you to create momentum towards your outcome. Building momentum will encourage you to keep taking action, as you move towards your goal. You’ll also start to feel a sense of completion.

Review your progress regularly, so you can tweak and modify your plan if necessary.

If you have an idea that you want to bring into the world, always create a system for it and plan ahead for its arrival!

Success needs a system – EVERY TIME!

 

Doing it Scared!

By , November 15, 2012 2:25 am

“Do you want to be safe and good, or do you want to take a chance and be great?”

~ Jimmy Johnson, Coach – Dallas Cowboys

Fear is a natural element of forward motion.

It’s easy to attend an inspirational event, be surrounded by hundreds of like-minded people and set some challenging and exciting goals. With such inspiration around you how could you fail?

On returning home your goal becomes more challenging because you’re on your own again. The voices of inspiration have been replaced with that one internal solitary voice of fear: ‘Yea…But…’ Your goal suddenly seems bigger and scarier than ever. The mountain is suddenly much steeper to climb and fraught with danger because:

• You’re opening yourself to cynicism and criticism
• You’re putting yourself out there BIG time
• You’re leaping outside of your comfort zone and exposing yourself
• You’re taking some risks that go against your natural instincts to be safe
• You’re going to face roadblocks and challenges along the way

Here’s how one of my clients described their fear of success. She starts with the Possibility of Success:

[Possibility of Success>>Fear>>Procrastination>>Suffocation>>
Reset myself>>Possibility of Success]

Fear is such a powerful emotion and causes us to back track and question our original decision. We begin to wallow in procrastination and we are suffocated by self-doubt and excuses NOT to get started. Hesitancy creeps in as we loop around in our circle of fear making worry and anxiety more intense. Each cycle youreset yourself smaller as your power is dissolved away.

This is where most people stop…Road closed!

They divert to take an easier route, a half-way compromise, or they put their goal (and dreams) back on the shelf. They back down and tread carefully through life avoiding any dis-comfort.

You can break out of this cycle.

Here are some things we know about fear…

Fear is Biological and linked to our fight and flight mechanisms controlled by our Lizard Brain. Our Lizard warning alarm will sound when we step out of our comfort zone, feel uncomfortable or perceive danger ahead. Our brain cannot differentiate whether the threat is physical or mental. This legacy still remains as part of our make-up when our bodies go into red alert.

Fear Exists – Acknowledge this and recognise it as just a natural part of the process of forward motion. Most of the good stuff in life involves taking some risk. Risk brings opportunity to learn and grow. Fear doesn’t mean give up! It’s part of the process of success. Make your unconscious roadblocks conscious and begin to recognise what is coming up for you. You can then develop strategies for dealing with it.

Fear Creates Objections Why You Shouldn’t Do It – “I don’t know how I’m going to get new clients!”Or the voice in your head reminds you only about what you’re giving up: “It means that I’ll not have a company car anymore!” or “I might lose all my savings.” Writing these down and consciously knowing your objections allow you to deal with them. These concerns are usually the triggers of your procrastination. You can challenge these and overcome them.

Fear Creates Memories of the Future – Humans have the amazing ability to create memories of the future in our head that feel real. These are a combination of pictures, sounds or feelings. We imagine what the future outcome is going to be like. You create fantasy of becoming a bag lady on the street and create your own internal movie of your self-fulfilling prophecy of doom of how things might play out. As kids we used to use our imagination to pretend we were a super hero or our favourite characters on TV. We’d act out scenarios believing to be these people. Hmm… Interesting how the adult mind uses this same ability to project so much negativity! The movie in our head isn’t real. Replace those memories of the future with your vision and dreams. Re-align to your goal and view things differently.

Fear Makes the Wall Look Bigger – When we hit a roadblock it’s easy to become mis-aligned. You step out of congruency with your goal. After all it’s scary doing something bigger. So it’s important to check in with your intention every single day. Claim back your power to make things happen. Get back up and re-align to your WHY. Ask yourself: “What have I learnt here?” Then step back in fully – over and over again. Keep going tweaking things that don’t work along the way.

To overcome fear you firstly need to be able to recognise and name it. Remember, fear is just a natural part of the process to success.

“Progress always involves risk; you can’t steal second base and keep your foot on first.”

Frederick Wilcox

Daring to Change? Here’s How to Make the Leap…

By , October 10, 2012 3:06 pm

“Make decisions from where you want to be. Not where you are now.”

~ Christine Kane, Mentor to women who are changing the world.

I remember so clearly the day I handed my notice in to leave my corporate job and begin life as an entrepreneur…

Even though I knew this was what I wanted, I was really scared to hand over my resignation letter because it made it REAL. There would be no going back after I uttered those words: I’m resigning…

I held on to the letter with a vice-like grip before handing it over. It was almost like I was trying to delay the moment… This was the stepping off point for me… The transition point from where I was at that point in time to where I wanted to be.

…And it was all down to handing over one significant letter.

This was the game changer. Everything changed in that moment. I had to start taking myself seriously as an entrepreneur and show up fully as the leader in my life.

It was HUGE and SCARY…

…But it was the BEST decision I’ve ever made!

People who are thinking of making this transition often ask me about my decision to go on my own: Did you worry that it might not work? Were you scared that you might not get any clients? What if you failed?

And yes… I worried!

I actually woke up bolt upright the morning after I had given my notice in with the voices in my head screaming: “WTF have you done? Are you completely out of your mind?! You have a great job here!”  

Any change can be scary because it involves letting go, finding courage, and taking forward motion. You have to take a risk because you don’t know the outcome.

As a frequent traveller on the London Underground, I’m constantly reminded to mind the gap! It’s painted on every platform and there’s an audio reminder before the train doors open and you step off the safety of the platform.

Why the reminder?

Because energy flows where attentions goes! So if I’m reminded to pay attention to the space between the platform and the train and I’ll take conscious action to make sure that I avoid the potential danger of the gap.

I often use the metaphor of Mind the Gap to explain how I bridged the gap and navigate through transition

Learning and growing into the gap helps you to be the person you want to be NOW. The term Mind the Gap reminds me that if I want to successfully change I have to be mindful of the gap between where I currently am and where I want to be… knowing this and growing into it makes the transition real…

Before I stepped off the platform and onto my train of becoming a business owner, I recognized that I needed to develop a plan of action to enable me to successfully transition from where I was to where I wanted to be.

I call this my Gap Strategy…

Where are you now? Before making any change you need to look at your starting point – Even if feels uncomfortable. GPS can’t work if you’re typing in your destination but it doesn’t know your beginning point!

This involves self-assessment so you can have a clear picture of where you are currently: what you want and don’t want moving forward. What are your strengths, skills and passions? Do you know your value and how to leverage it (not monetary!)?

Where do you want to be? Continuing our Mind the Gap metaphor: it’s also important to understand what train you’re looking to step onto… (and that it’s in the station when you take that step!)This is all about getting clear, developing a vision and daring to dream. What does it look , sound and feel like? You have to become an investigator and do the work to explore your idea and where you want to go with it. Try it on for size! Generate some options.

How do you get there? Well, you have to buy a ticket! In other words: You need to invest time, energy and money in making it happen! An idea remains an idea unless you  ground it by setting a deadline and start moving towards it. You have to pay attention to any gaps in your knowledge, skills and behavior and develop a gap strategy to help you leap over and take conscious deliberate action. What do you need to learn? Who is doing this already? How are you getting in your own way of success?

I’d decided on a clear plan of action and had been implementing my strategy over the previous twelve months. I worked with an awesome coach. Slowly I’d been building my marketability and leverage, learning about being an entrepreneur and living from that place. I was building my list and a client base, while I was still in my day job. I wasn’t perfect but I was fully engaged, committed and aligned my action with my values. I was prepared for my leap across the gap.

The gap finally appeared before me in the moment that I handed my notice in, and I was ready. I was already an entrepreneur. I’d claimed my power and shown up as leader for the last 12 months. I’d already prepared the way, I was now executing my strategy. I stepped over the gap to where I wanted to be.

That final step is often the hardest…because it’s scary to watch as your old life falls away. This final act was the last thing that held me back from the realization of my dream… Yes it was a scary moment but it was exhilarating at the same time!

I knew what I needed to do, I leaned in and made it happen…

I am the after of many of my client’s before… If you’d like some help minding and transitioning YOUR gap, drop me an email at info@elainebaileyinternational.com

How many people do YOU need to talk to before you make a decision?

By , August 28, 2012 5:50 pm

“Today, as leaders are called on to build their companies by creating the future rather than investing in the past, vision matters more than ever. Vision requires what looks to others like a leap of faith: the ability to go beyond the data and make a smart guess.”

Daniel Goleman, Author and psychologist

Have you ever tried to make a decision when you’ve felt confused and uncertain? You weren’t sure what to do? Perhaps you’ve gathered so much information that you didn’t know which way to turn?

I used to be a professional involver…

Whenever I needed to make a decision I’d start asking friends, colleagues (and anyone I spoke to!) for their opinion because it felt so difficult for me to make the decision on my own. I based a lot of my decisions on other people’s opinions of my situation (including my early boyfriend choices!).

I know now that I was terrified of the uncertainty and vulnerability of getting it wrong.

“Listen to your gut…” my friend would say, but I couldn’t hear a thing! All that was there was the knotted and uncomfortable feeling of having to make another decision. Lost in fear and uncertainty, I’d throw my decision straight out to others… HELP ME!

I believed that if I gathered other people’s opinions it would help me to feel stronger, and after all, I could share the blame if things didn’t work out because it wasn’t me making the decision – I had the excuse that others influenced me.

I’d procrastinate and survey those around me for opinions,grasping at any help I could get from others. I’d want certainty before I could make my decision. Most of us aren’t good at not knowing and crave a need for certainty. In the absence of certainty, we look for reassurance from others.

Looking back, I know that I felt so vulnerable.

Last week, I was coaching a client who was procrastinating over making a decision because she was scared of exploring the options. She was worried that it would ultimately take her away from what she really wanted.

Sometimes we are too scared to even manifest options because we don’t want to know the answers in case it’s not what we want. Or, if you have to think about it and gather the data, then you’ll have to make a decision… and things change!

Exploring can be scary – but it’s a great way to help you get clear. I imagine it like trying clothes on in the changing room before you decide to buy – you get an insight to how it looks and feels. This data helps you to make an informed decision.

Here are some thoughts on how to become a better decision-maker by tapping in and learning to trust your intuition…

Intuition is an important skill in business today because there is an explosion of information and data overload. Neurological research has proven that attuning to your feelings helps you to find meaning in data and you can make better, rational decisions. The smart guess matters to leaders especially when there is no clear map of the future and you are creating your strategy through visioning. You can’t predict everything through data!

1. Create some space to listen – Not knowing creates fear and worry that makes you feel vulnerable. The loud noise of anxiety drowns out your inner voice. Take some time out on your own, away from your busy day – quiet time where you can hear yourself think. Listen to your inner voice – don’t ignore it. Learn to trust your intuition as it will guide you. Even if it doesn’t always have the answer, it will help you find the next step.

2. Generate some options – Go into the changing rooms and create some options to try on for size – what does it look-sound-feel like for you? Exploring doesn’t involve you having to make an instant decision. Gut feelings are part of the data too! Sometimes our gut tells us that we don’t know enough to make a decision without exploring some more… so explore!

3. Tune into your feelings – Start to notice what feels right. Our intuition gives us a compelling sense of what feels right by creating literally a gut feeling! This offers us a guide beyond the data presented, that tells us what we need to know or directs us to fact-finding and reasoning. Sometimes it’s a quiet voice; sometimes it shouts very loud!

We pick up many life lessons subconsciously without being aware of learning them. Throughout life you accumulate wisdom from your day-to-day experiences.

Your intuitive self is VERY wise and allows you tap into this wisdom while holding space for uncertainty.

 

Unknown Possibility – Exploring the Positive Side of Uncertainty…

By , June 6, 2012 6:21 pm

“Uncertainty is okay, as long as it exists in someone else’s life or we don’t have to do anything about it.”

Jonathan Fields, Lawyer, Author and Business Consultant.

 

Let’s face it… uncertainty can be scary. It makes us want to run away, the last thing we want to do is face it and own it.

After all, why would you want to own something that is terrifying, makes you feel scared and fills your head with doubt and voices of doom? You’d rather hide and just hope that is goes away or run away from it as fast as you can! RUN!

Not knowing is like a monster that is lurking in the shadows. You see it out of the corner of your eye, you can’t quite focus on it, but you know it’s there. The intensity of leaning in and moving towards something when you don’t know the outcome fills you with anxiety, doubt and fear. This monster could strip you of everything and you’d be left to pick up the pieces of your life afterwards. It feeds your lizard brain with negative thoughts…

I remember being engulfed with the shroud of uncertainty while taking exams at school: Would I be able to answer the questions? What if I didn’t get the grades I wanted? What if I forgot everything once I took my seat in the exam room? I hated the persistent pain of my anxiety of having to lean into the unknown and get through it all.

Life is a bit like reading a good book that you don’t want to put down. You want to know how it ends before you’ve finished reading it! However, the reality is that if you knew the ending first, then you’d probably not enjoy reading the rest of the book or you might lose interest and not even finish reading it!

Humans always want to know the answer – we look for the facts and want to mitigate all the risks beforehand. For some of us the discomfort of not knowing is too much, instead we stay safe, stagnate and watch other people take the risks and get the results.

I’ve come to realize that uncertainty, risk of loss and discomfort are necessary if you want to fully experience and embrace life. In many ways, uncertainty makes you come alive – there’s electricity to it (and a clenchy-ness at the same time!!) It’s like riding a rollercoaster!

The more you lean into uncertainty the more resilient you become. You become certain about uncertainty! It has a pattern and you can develop an internal process to work through it.

Allowing this experience opens space for new things to form and take shape. The feeling of uncertainty ebbs and flows, like a tide, as you keep moving forward. As you take each step towards your goal, the more certain things become.

After all, certainty has a level of boredom to it. If everything were certain, life would be pretty dull. Certainty is not a real concept; it deludes us into believing that it’s the safer route and stifles innovation, creativity and the chance to create something quite brilliant and unique.

Scared IS the new black!

Look for pockets of uncertainty in your life and begin to walk towards them, rather than running away in fear. These little pockets are where you actually get to live your life and be the person you really came here to be. Embrace fear and doubt by leaning into uncertainty and working through it.

Start to look at uncertainty as a place of unknown possibilities.

Re-frame your doubt and hesitancy and chase those opportunities. Take a leap of faith and follow your dream!

 

 

5 Reasons Why Your Team Hates You…

By , May 30, 2012 4:04 pm

 “What’s wrong with my team?? They don’t seem to care about the work they’re doing and things are getting worse. They are not supporting me. I feel like I’m doing everything on my own. What’s wrong with THEM?!”

~ John, a Corporate Leader…

Having people work for you can be challenging whatever business you are in.

Sometimes it feels like herding cats!

Some days you feel it’s easier to do it all yourself because other people don’t do things as well as you do! Why don’t THEY get it?!

Hmm… I wonder why?

This was a real quote from a coaching client, who gave me permission to share it because it was so profound for him. I’ve had similar comments from entrepreneurs who have small teams working for them…

I work with managers who sometimes are unaware of how their own behaviour is impacting their team. They are doing the best they can but wonder why everything is beginning to fall apart. The team is disjointed, lethargic and compliant. They’re just doing enough to get the job done. They have no VA-VA-Vroom!

The truth is that behavior breed’s behaviour. Often a team will mirror the behavior of their leader. You have a powerful impact on the success of your team. You role model the behaviour for others, consciously or unconsciously!

So what’s it like being on the receiving end of you?

Your team doesn’t like you very much. And it’s hard reality for any manager to admit this…

Here are 5 reasons why your team doesn’t like you…

1. You’re not present – You’re never there! You’re always too busy running around doing manager things and you’re never available. If you are with your team you’re not present… In other words you are with them in body but your mind is often elsewhere. You’re not a good listener. Trust me… they know you’re not really listening! You say you’re open to their ideas… but you’re not really…they can see through this!

2. Things are not defined – It’s easy to make assumptions because you know what you want most of the time. Your team is confused because things are not defined for them. Honestly…they don’t know what you want. You want one thing and then change your mind the next day! You’re communication sucks! You might build the plane as you fly it… and this works well for you, but you forget to include your team in the process. You create a team of un-empowered order-takers because no one knows what the hell is going on. You say jump…and they jump. This is NO FUN being on the receiving end of. Get out of your own head and start involving them in the definition.

3. You’re too busy for your team – When you are busy you start to ignore your team as your work takes priority. You feel overwhelmed and get locked into doing rather than leading. Sometimes you feel more comfortable doing the work rather than being strategic (It’s a comfort zone thing). Your team believes that you don’t care about them and they feel that their work is low value. Your lack of leadership affects their motivation and performance.

4. You’re too busy to see what’s happening –Getting locked into busy-ness numbs your focus. You react to symptoms rather than the cause of the issue. Or, you ignore the issue completely in the hope that it will go away. The more you ignore it…the bigger it gets AND the more frustrated your team becomes because they see the problems and try to let you know, but you ignore them or brush their ideas aside. You’re reacting out of fear. They think you’re insane not to listen to them. After all they are closer to the problem. They can help if you’d only let them in.

5. You think YOUR work is more important – Your ego likes to remind you that after all, YOUR work is far more important than your team’s. You’re superior – You’re the boss! You minimize time with team members because you have other MORE important things to do (This is BS by the way!). You’re team think that you don’t really care about them – You’re only interested in results. They may see you as cold, distant, arrogant and uninterested. So they react to this behaviour!

This is not your intention but in life you are judged by your actions: what you say or how you act.

Your behaviour is key…

Leadership is NOT about being nice but it is about being fully present and serving your people to help them be the best they possibly can be, because this reflects on you, your business and your results.

You can’t do everything. If you want to create an effective successful team then you need to involve and empower your team in the decision-making. Be there for them (and they will in turn, be there for you). Work in partnership to get the job done. Your business needs less order-takers and more empowered leaders. Command and control techniques don’t work anymore…give your ego a back seat!

Honestly… You are not superior to anyone else. EVERYONE has equal value, worth and dignity as a human being. Get over your ego – stop managing and start leading – That’s when you’ll truly make things happen.

What’s it REALLY like being on the receiving end of YOU?

How interruptions destroy your productivity…

By , May 8, 2012 5:22 pm

“I’m embarrassed to admit that I was the cause of many of my interruptions. I didn’t realize that I was opening the door and allowing them in! On average I was being interrupted about every 15 minutes… No wonder I was working a 75 hour week! I’ve now learned how to fight back.”

John, Senior Manager and Client

I started coaching John two months ago when he was constantly staying late and working weekends trying to keep up with his heavy workloads.

He felt overwhelmed, out of control and extremely tired.

As we started working together, I realized that his workloads weren’t impossible. So why was he overwhelmed and unproductive?

The constant interruptions were distracting his concentration and killing his productivity…

Here’s what John realized:

  • He was inviting interruptions throughout his day because he was accessible to everyone all of the time.
  • He was at the mercy of other people’s phone calls, emails, demands and agendas that interrupted him constantly.
  • He relied on extra time to do HIS work: early in the morning before work or after work when he was most productive because no one else is around!
  • His day was filled with distractions and followed this pattern: start-stop-start-stop-start-stop-start-stop-start-stop-start-stop (No wonder he was exhausted!).

John could see a pattern of how constant waves of noise and other people’s demands were eroding his productivity. Even casual conversations broke through any pockets of productivity. He’d get distracted and then find it hard to concentrate back on the task. John worked out that he was only being productive 2-3 hours each day! No wonder he was staying late or working into the evening!

Here’s the thing…

There are many reasons for interruptions – 95% of them are not necessary.

Here’s how to fight back and stop interruptions impacting on your day by protecting your Zone of Productivity

 

1. Work alone. If you’re always being interrupted then you’re constantly mind shifting between tasks. It can take up to 20 minutes to get back into your Zone of Productivity. It’s difficult to focus on what’s important and you end up wasting time. Book a room. Go to a coffee shop (That’s where this article was written!). Work on important things away from any distractions.

2. Limit your access – Stop being ‘nice’. If others ask questions and you’re always there to answer, they don’t have to think for themselves. You teach others to rely on you. Let them figure it out and make the decision. Your accessibility reduces their productivity as well as yours! Teach people how to treat you. ‘Open door’ policies are admirable but they are not practical ALL the time! Create and communicate some ‘closed door’ time too so you can get important things done.

3. Role model productivity – Leadership is NOT about how many hours you work! You don’t have to be available ALL the time. Nor do you have to be first to arrive and last to leave! Get clear on your High Value Work and schedule time to get this done. Be selective, set boundaries and let people know when you’re not available. Leave work on time at least three days a week.

4. Turn off communications – If you’re scheduling time to work alone on a project, then turn off all communications with the outside world: phones, SMS, email etc. It’s easy to become distracted by device addiction. You get to choose when you answer YOUR phone and emails. Don’t teach people that you’re available 24/7 – it’s not realistic!

5. Set a timer – People will steal as much time from you as possible and some like to talk because it’s better than working! Signpost how much time you have available at the beginning of a phone call or meeting and stick to it. If a person needs longer then they can schedule an appointment with you. Doing this helps keep the conversation focused and on track and keeps interruptions to a minimum.

Decide to be productive and fight back against interruptions. You have more control than you think.

 

 

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